pk9147 Privacy Policy – How We Handle Your Data

This Privacy Policy applies to anyone who visits the pk9147 website at pk9147.pro, creates a registered account, uses the pk9147 mobile app, or contacts the support team. It explains how personal data is handled across all of these interactions.

By registering an account or continuing to use pk9147 after being made aware of this policy, you acknowledge that you have read and understood how your data is processed. If you disagree with any part of this policy, you should not use the platform.

pk9147 collects personal data in three main ways: information you provide directly, information generated through your use of the platform, and information received from third-party payment providers.

Information you provide directly:

• Full name and date of birth (required at registration)
• Pakistani mobile number (used as your primary contact and login identifier)
• CNIC number or copy (collected during identity verification)
• Payment method details — JazzCash number, Easypaisa number, bank account details, or card information as applicable
• Any communications sent to the support team via live chat or email

Information generated through your use of the platform:

• Login timestamps and session duration
• Device type, operating system, and browser or app version
• IP address and approximate location derived from it
• Bets placed, games played, and transaction history
• Bonus offers claimed and wagering progress
• Customer support interaction logs

Information received from payment providers:

• Transaction confirmation references from JazzCash, Easypaisa, Raast, or your bank
• Deposit and withdrawal amounts and timestamps
• Basic verification data passed by the payment provider to confirm the transaction belongs to a verified account

Every category of data pk9147 collects has a specific purpose. We do not collect information without a genuine operational reason for having it. The main purposes are:

• Account creation and management: Your name, mobile number, and date of birth are needed to create and operate your account, to enforce the 18+ age requirement, and to ensure each player has only one account.
• Identity verification: CNIC information is collected to verify your identity before large withdrawals can be processed. This protects both you and the platform from fraud.
• Payment processing: Payment details are required to process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, and other supported methods.
• Platform security: Login data, IP addresses, and device information are used to detect suspicious access, prevent account takeovers, and identify potential fraud.
• Platform improvement: Aggregated and anonymised usage data helps us understand which games are most popular, where users experience difficulties, and how the platform can be improved for Pakistani players.
• Communication: Your mobile number and any provided email address are used to send withdrawal confirmations, account security alerts, and relevant promotional notifications. You can opt out of marketing communications at any time through your account settings.
• Responsible gaming: Session duration and activity data are used to power deposit limit tools, session reminders, and self-exclusion features available to every registered player.

All data handled by pk9147 is stored on secure servers with access controls that limit who can view or modify it. The following technical measures are in place:

• All data in transit between your device and pk9147 servers is encrypted via TLS (Transport Layer Security).
• Sensitive data at rest — including identity documents and payment references — is encrypted using industry-standard algorithms.
• Access to personal data is restricted to pk9147 staff who have a verified need for it in the performance of their role, and all such access is logged.
• Regular security assessments are carried out to identify and address vulnerabilities in the platform infrastructure.
• The pk9147 Android APK and iOS PWA communicate with servers over the same encrypted connections as the web platform.

Because pk9147 handles real PKR transactions, payment data requires specific attention. Here is how it works in practice:

• When you deposit via JazzCash or Easypaisa, the transaction is initiated and processed entirely through the JazzCash or Easypaisa infrastructure. pk9147 receives only the confirmation that a transaction of a specific amount was completed, along with the transaction reference number.
• pk9147 does not store your full JazzCash PIN, Easypaisa PIN, bank account password, or card CVV number at any point.
• Bank account and card details used for withdrawals are stored in a tokenised or masked format. Full account numbers are not held in plain text.
• Withdrawal requests are matched against the payment methods on file for your account. Payouts can only go to methods registered in your own name — this is both a fraud prevention measure and a standard requirement for payment processing.

pk9147 does not sell or rent your personal data. We share limited data with third parties only in the following specific circumstances:

All third parties who handle any personal data on behalf of pk9147 are required to maintain appropriate data protection standards and are prohibited from using your data for any purpose beyond the specific service they provide to us.

pk9147 uses cookies and similar technologies on the web platform. The mobile app uses equivalent local storage mechanisms. These fall into three categories:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session, maintain your bet slip contents, and remember your language preference. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: These help pk9147 understand how players navigate the platform — which pages are visited most, where drop-offs occur, and how long sessions last. This data is aggregated and does not identify you personally. You can decline analytics cookies from within your account settings or your browser privacy controls.
• Functional cookies: These remember preferences such as your default sport (e.g. Cricket), your preferred game lobby view, and notification settings. Declining these does not prevent you from using the platform but means your preferences will not be saved between sessions.

pk9147 does not use third-party advertising cookies or tracking pixels that send your data to advertising networks.

pk9147 keeps your personal data for as long as your account is active and for a period afterwards as required by standard data management and fraud prevention practices. Specific retention periods are as follows:

• Active account data: Retained for the duration of your account being open.
• Transaction records: Retained for a minimum of five years from the date of the transaction. This is standard practice for financial record-keeping and fraud prevention.
• Identity verification documents: Retained for a minimum of five years from the date of verification.
• Support communications: Retained for up to three years from the date of the last interaction.
• Closed account data: After an account is closed, non-financial personal data is deleted or anonymised within 90 days, subject to any legal hold requirements.

As a pk9147 player, you have the following rights regarding your personal data. To exercise any of them, contact the support team through live chat or at [email protected]:

• Right of access: You can request a summary of the personal data pk9147 holds about you. We will provide this within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask for it to be corrected. Basic details like your mobile number can be updated directly from your account settings.
• Right to deletion: You can request that your account and associated personal data be deleted. Transaction records are excluded from deletion requests as explained in Section 8. Deletion requests are processed within 90 days.
• Right to restrict processing: You can ask pk9147 to limit how your data is used in certain circumstances, such as while a correction request is being reviewed.
• Right to opt out of marketing: You can opt out of promotional SMS or email communications at any time. This does not affect transactional communications such as withdrawal confirmations and security alerts, which are necessary for account operation.

pk9147 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that the applicant is 18 or older, and age verification may be requested at any point.

If pk9147 becomes aware that an account has been created by someone under 18, that account will be immediately closed and any balance will be refunded to the payment method used for deposits. Any personal data collected from the minor will be deleted as quickly as practicable.

If you believe a minor has registered on pk9147, please contact the support team immediately through live chat or at [email protected].

pk9147 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in the services provided by our payment partners, or to clarify existing practices. When material changes are made, registered players will be notified via their registered mobile number or email address before the changes take effect.

The "Last updated" date at the top of this page will always reflect the most recent revision. We recommend checking this page occasionally, particularly if you use the platform regularly.

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please reach out through one of the following channels:

• Live Chat: Available from your logged-in account at any time. Most privacy queries are handled within 15–30 minutes.
• Email: [email protected] — use this for requests that require documentation, such as data access or deletion requests.
• FAQ: Common questions are answered at pk9147.pro/faq.

Support is available in English around the clock. Email responses are typically delivered within 4–8 hours during standard business hours in Pakistan Standard Time (PKT).